At Active Stirling, we believe that our people are the heart of everything we do. As part of National Customer Service Week 2024, we wanted to shine a spotlight on the dedication, talent, and passion of our Customer Service Team—the friendly faces and voices that greet and support our members and visitors every day.
This year, we're especially proud to recognise three outstanding team members who have each dedicated over 15 years of service to Active Stirling. Fiona, Elaine, and Jillian.
Left to right - Fiona, Elaine, and Jillian on our reception desk at ForthBank Stadium.
Their dedication, expertise, and commitment have played a vital role in delivering exceptional service to our community, and they continue to inspire their colleagues with their wealth of experience.
A Diverse and Dynamic Team
Our Customer Service Team has a combination of all ages, bringing a wide range of skills and perspectives to the role. With team members ranging from 17 to 55 years old, we believe this diversity enriches the customer experience by ensuring that we can connect with and relate to all our visitors, no matter their age or background.
From assisting our members with bookings, memberships, emails, answering queries face to face and by telephone as well as interacting on our Facebook platforms our customer service team are dedicated to making sure everyone feels welcome at The PEAK and across all our facilities, the team consistently goes above and beyond to ensure that every interaction leaves a positive impact.
Looking Ahead with Pride
As we celebrate National Customer Service Week 2024, we are incredibly proud of the hard work and dedication our Customer Service Team brings to the table each day. Their unwavering commitment to providing outstanding customer service is a testament to the strong community we have built here at Active Stirling.
Thank you to every member of our team for making Active Stirling a place where our members feel valued, supported, and welcomed!
